Looking for Documentation? visit http://help.tradewinds-software.com
Attended Access via GoToAssist
Attended GoToAssist Access allows a support specialist to access your computer and view your screen. Please be aware that after clicking connect, the website may take you to a third party website (https://launch.getgo.com/) to install the fast support module on your machine. Please ask your support specialist if you have any questions during this process.
Attended Access via Zoom
Zoom is a cloud-based video communications app that allows us to set up virtual video and audio conferencing, webinars, live chats, screen-sharing, and other collaborative capabilities.
You don’t need an account to attend a Zoom meeting, and the platform is compatible with Mac, Windows, Linux, iOS, and Android, meaning nearly anyone can access it.
Please be aware that by clicking on the image that you will be taken to a third party website (www.zoom.us/join)