Meet The Team
At Tradewinds, our most valuable asset are our people. We’d like to take a few minutes to introduce the key players that, without them we would not be able to provide the products and service our customers have come to expect over the last 35 years.
President & CEO
Randy Rich is a native of Lake Charles, Louisiana with over 32 years of experience as TradeWinds Software’s CEO and President. During this time he has become adept at bringing projects from conception to production. His thorough understanding of generally accepted account principles has also allowed him to create unrivaled and industry leading software systems for decades.
Vice-President of Software Development
Before joining Tradewinds Software in early 2010 as a programmer, Jeremy worked at Emparq Communications (now Centurylink). There he specialized in supervising commercial and residential internet/networking and land-line support. He began his career at TradeWinds as a developer and level 1 support and spent years studying the software, eventually becoming Vice-President of Software Development in 2015. Using his over 20 years of customer service, management, and development experience to lead his development and support team, he is always diligently working to provide the best experience possible for our clients and employees alike.
Sam is a graduate of the University of Texas at Dallas with a BSBA degree in Marketing. He has been employed by small, medium and large companies and acted in many different sales and marketing roles while serving in a technical capacity for many of the same companies. He has published several documents from his participation in The Open Group. In his various management roles he provided strategy and guidance for the daily operations of sales activities. He also provided guidance about the client services and support operations. Sam has served as a Career Mentor and Industry Expert Speaker at The University of Texas at Dallas (UTD) Schools of Management and Engineering/Computer Science.
Lead Developer/ Support II
After graduating from Louisiana State University with a Masters of Science Computer Systems Technology in 2015, Lisa worked as an adjunct professor at LSU- Shreveport. Leaving behind the academic life, Lisa joined Tradewinds Software in early 2018 as a developer, becoming Lead. With specialties in Graphical User Interface Design, Lisa is the lead developer in providing our smooth modern design. Working Closely with our client relations department, Lisa is on the front line when it comes to making sure that Tradewinds customers receive everything that they need with the software that we provide.
Director Of Client Relations/ Support I
A long-time resident of Wynne, Arkansas, Kristy joined Tradewinds in 2019. In her current role, she is able to utilize her specialties in billing, human resources, data entry, and administrative support. Bringing to Tradewinds her 21 years of experience in communication, time management abilities, and customer support, Kristy’s role is to maintain an open line of communication with our clients, making sure that each one receives the level of support and service that Tradewinds is known for. When Kristy is not working, she is very involved in the baseball community and spending time with her husband, Trey, her children and grandchildren.
Human Resources Director, AR/AP Manager